Reich College of Education

Events

Workshops: Classroom Tools

• Classroom lectern overview
• Network resources
• Library resources
• AsuLearn

Dates:

Feb. 5 th Tuesday 9:30-10:30
Feb. 6th, Wednesday 2-3
Feb 7th Thursday 2-3

Classroom Tools Workshop Registration Survey

Technology Support

Support Information

Take a moment to visit the RCOE Technology Resources and Support web site. Users will find a broad range of resource and support information.

http://support.ced.appstate.edu

Team Members

The Reich College of Education (RCOE) is fortunate to have a highly specialized support team. Click here to view contact information and responsibilities for each member.

Support Requests

In order to provide timely support and accurately track technology issues, ALL technology requests must be submitted to our support staff via the RCOE Help Request System.

Classroom and Lab Support

Evening Support Pilot: Spring 2008

Beginning Spring 2008, the RCOE Technology Support team will provide technology support for evening activities. The pilot provides a trained student staff person from 5:00pm to 9:00pm Monday-Thursday. Staff will provide support and maintenance for RCOE labs, classroom technologies, and general technology issues.

Contact:
Office: 213G EDH (Green Room)
Phone: 7351
Staff: Chris Spinder and Corbin Richardson

To request evening support: contact the RCOE Technology Lab (216 EDH- Phone #3164) or the RCOE Media Lab (O4 EDH- Phone #6090). Lab staff will contact evening support staff member with issue information. Suggestions and comments welcome.

RCOE Lab and Technology Student Uniforms

In an effort to make RCOE Technology student workers more visible, each staff member will wear a RCOE Technology Labs staff shirt. The lab staff will wear GOLD shirts and the technology support staff will wear RED shirts.

Classroom Technologies

All RCOE classrooms are now equipped with updated switching and controls. The classroom technology instructions may be found here: Classroom Technologies.

Technology Labs

Reservations

Lab availability may be checked online. Reservations may be requested using the Request Reservation form.

Donation of Smart Technology Resources

Thanks to Diana Beasley, former North Carolina Teacher of the Year, who generously donated an array of Smart Technologies to the college. As part of her contribution, we now have the follow resources available: SmartBoard (Media Lab), SynchronEyes software ( 218 lab), and Smart Airliner wireless slate (215 Lab). Detailed specifications for these resources may be found here. Please take a moment to thank Diana for her unselfish contribution.

University Personal Web Space: Moving from VMS to Linux (Apache) Server

In an effort to modernize existing web services for faculty, staff, and students, Information Technology Services will be implementing a new Linux web server. The new web services will be a vast improvement over the old VMS system. We anticipate the new web space to be available for use around February 12, 2008. Below are a few of the improved features.

*All Appalachian faculty, staff, and students will have web space available.

Features:

• Quota: 50MB storage
• Supports sFTP (secure FTP) and SCP (secure copy)

-Plain old FTP is no longer available. Telnet and shell access is not available.
-Permissions for directories and files can be set through a sFTP client, if needed.
-Accessible with Dreamweaver, Contribute, Fetch (Mac), Cyberduck (Mac), FileZilla (Win), and WinSCP (Win)

http://en.wikipedia.org/wiki/SSH_file_transfer_protocol
http://en.wikipedia.org/wiki/Secure_copy

• Supports basic PHP 4 scripting – some functions are disabled, such as phpinfo, exec, etc…

• Supports .htaccess and .htpasswd for custom configuration of errors messages (401, 403, 404, etc…), redirects, and basic authentication on a per-user/per-directory basis.

Future availability: Perl via CGIWrap and WebDav access

Configuration:

Online tutorials for configuration of clients:

Publishing to university personal web space (Webmaster’s Office)

RCOE Tutorials:

Cyberduck

FetchSFTP

Contribute

Dreamweaver

sFTP/SCP: www.appstate.edu
Upload path: /home/u/username (where u = first letter of username, followed by / full username)
URL: http://www.appstate.edu/~username/

Transition:

There will be a transition period from the old VMS system to the new server implementation. Files that existed on your old VMS account were moved to the new system in late December. So any changes since that time will need to be uploaded to the new server. Chris Larson, RCOE Webmaster, will hold a series of workshops to assist users in the setup and use of the new web space. To request assistance please submit a request via the RCOE Help Request System.The RCOE Webmaster’s office will work to notify users of transition dates and issues.